Information retrieved from the Internet may have more severe information quality problems than information found in more traditional text sources of information such as books, journals, magazines, and newspapers. While anecdotal evidence of problems with the quality of information available through the Internet is available, little empirical research on the topic has been done. This study examines user perceptions of the quality of information found on the Internet and the quality of information found in more traditional text sources. Graduate students who have completed a course project requiring the use of the Internet and traditional text sources of information are surveyed using an instrument that builds on prior research by Wang and Strong (1996) identifying fifteen dimensions of data quality. The findings will provide a basis for the development of interventions to sensitize users of the Internet to information quality issues.
Klein, Barbara, "Perceptions of Information Quality: A Study of Internet and Traditional Text Sources" (1999). AMCIS 1999 Proceedings. 214.