Organizational innovation with information technologies encompasses a complex sequence of activities for the adoption, adaptation, and use of the technologies involved. While there has been research conducted on the adoption, adaptation, and use of information technologies over the past two decades, a review of over 60 empirical studies revealed several "gaps" in the literature. This paper discusses these gaps and proposes a conceptual framework for the future study of adoption, adaptation, and use of information technologies. Based upon this framework, several propositions for future study are suggested.
Carter, Pamela; Agarwal, Ritu; and Sambamurthy, V., "Organizational Innovation with Information Technologies: The Cycle of Adoption, Adaptation, and Use" (1999). AMCIS 1999 Proceedings. 203.