While task redesign, herein referred to as work process reconceptualization (WPR), has been implicitly recognized as an antecedent to IT infusion, prior research has not addressed the multi-dimensional nature of WPR. This paper proposes a model for understanding WPR and its relationship to IT infusion. Links between WPR and various levels of IT infusion are explored.
MooreII, Jarvis, "The Effect of Work Process Reconceptualization on IT Infusion" (1999). AMCIS 1999 Proceedings. 141.