A survey of U.S. senior information systems (IS) executives found that, "organizational learning and use of IS technologies," ranked fifth out of a list of 20 critical IS management issues (Niederman, et al., 1991, p. 480). In the global context, this issue ranked sixth out of a list of 20 critical IS issues facing IS executives in India during 1988 (Palvia and Palvia, 1992); training and education of DP Personnel ranked fifth most important issue in Singapore around 1987 (Rao et al, 1987); retaining, recruiting, and training was the number one issue for Hong Kong around 1989 (Burn et al, 1993); and recruiting, training, and promoting IS staff ranked eighteenth most important issue among 20 critical issues around 1994 in Taiwan (Palvia and Wang, 1995).
Palvia, Shailendra, "Learning Spreadsheet Software in the Traditional & Synchronous Modes: A Model and A Pilot Study to Investigate End User's Performance & Satisfaction" (1999). AMCIS 1999 Proceedings. 132.