This research assesses factors leading to satisfaction and productivity in team collaboration. A longitudinal design is used in analyzing predictive relationships between team communication, social process factors (group feedback and interpersonal trust), and productivity and satisfaction. Virtual and face-to-face teams pursuing varying tasks and goals are paired to provide information and collaborative support. Data collection continues.
McKinney, Vicki and Mabry, Edward, "Online Collaboration of Groups with Varying Tasks and Goals" (1999). AMCIS 1999 Proceedings. 123.