It is often believed that because virtual members trust one another less than the non-virtual do, and therefore, the traditional face-to-face teams are better than the virtual. It is desirable that the virtual team is organized to cope with the inevitable, restrictive situation in which they cannot organize a team with face-to-face meetings. However, we believe that even if a manager coping with a certain problem can organize a face-to-face team (evitable situation), there might be some areas or cases in which organizing a virtual team is better than organizing a face- to-face team. This paper suggests that it is important for practicing managers to identify when (for which situations) the virtual teams are most suitable and can be successful.
Eom, Sean and Lee, Choong, "Inevitable vs. Evitable: An Approach to the Better Situation for Virtual Teams" (1999). AMCIS 1999 Proceedings. 103.