Orlikowski has suggested a model for analyzing impacts of technology in social systems. Her model is not a specific model of organizational impacts of information technology. In this paper a model is presented that places the organizational knowledge and information processes at the center. With this framework the role and impact of IT on organizational information processes can be analyzed more specific.
Kielema, Joop, "A Competency-based Framework for Analyzing IT Impact" (1998). AMCIS 1998 Proceedings. 26.