There is a growing debate whether Information Technology can be a source of sustained competitive advantage. This paper investigates this issue by examining IT’s role in producing competitive advantage through firm resources, capabilities, and competencies. The paper synthesizes the IT and strategy literatures and presents a resource-based view of how IT could be a source of sustained competitive advantage.
Ravichandran, T. and Lertwongsatien, Chalermsak, "Information Technology Resources, Capabilities and IT-Enabled Competencies" (1998). AMCIS 1998 Proceedings. 179.