The Internet is becoming an essential communication tool for North American businesses, but to date there has been little research on the expected impacts of using the Internet in a business context. This paper offers a taxonomy of theories of communication, information systems, and organizations, investigating what existing research can offer to businesses venturing onto the Internet. It concludes with a research agenda for those instances where existing theory does not inform business use of the Internet and its associated new communication technologies
Middleton, Catherine A., "Doing Business on the Internet: Insights from Information Systems and Organizational Theory Research" (1997). AMCIS 1997 Proceedings. 99.