This paper outlines some critical characteristics of requirements for developing a system designed to support electronic commerce. The characteristics are based not only on traditional user and organizational needs and goals, but also on specific requirement issues that arise in developing network systems and applications for electronic commerce. We then illustrate how an commercial electronic commerce system satisfies the proposed characteristics. A longer version of the paper is available.
Shaw, Neal G. and Yadav, Surya B., "Characteristics of System Requirements for Electronic Commerce" (1997). AMCIS 1997 Proceedings. 68.