Problem structuring has been identified as a phase of the decision making process that has not been studied in detail. It is necessary to better understand this process in order to enhance the quality of decision support systems. Initial Representations of problems are a starting point in the problem structuring process. This paper describes a process model of initial representation formation and how the model can be used to create an intelligent agent in the context of a DSS
Abraham, Dolphy, "A Process Model of Initial Representation Formation: Building Intelligent Agents for Problem Structuring" (1997). AMCIS 1997 Proceedings. 25.