The primary focus of a previous study proposed and tested a theoretical model that views the dyadic relationship between system developers and end-users as a social process. The model was tested using a laboratory experiment. Support for the theoretical model and associated hypotheses was found. This paper reports the results of an exploratory component of the original study that looked at how user and developer perceptions may change as a result of their interaction
Marchewka, Jack T., "Perceptual Changes in the Interaction Process of User and Developer Interaction: An Experimental and Exploratory Study" (1997). AMCIS 1997 Proceedings. 215.