Internet access for knowledge workers has become much more commonplace in the last 3 years. Along with the benefits of the Internet access come potential problems, including productivity loss and improper usage. Many companies today are trying to sell software solutions to control knowledge worker usage of the Internet, enabling managers to organizationally govern the Internet usage of employees on a constant basis. The author examines the overall effects of procedures, policies and computing "solutions" for eliminating the productivity vacuum in organizations with respect to Internet usage and presents a model of effects of information monitoring relating to worker outputs. Proposals for a field test of the model are included
Urbaczewski, Andrew, "Examining the Effects of Organizational Procedures and Policies on "Appropriate" Computing" (1997). AMCIS 1997 Proceedings. 114.