This paper addresses selected analysis and design considerations for collaborative software. The paper explains how social "border" activity differs from the "focal" activity of a system and discusses why considering the "border" may be important in collaborative system design. The paper presents some definitions and a social border framework which might serve to guide a collaborative systems analysis and design. An example of how this framework impacts one existing collaborative authoring system based on a preliminary application of the requirements analysis framework is provided. Methods and metrics that may be used to assess the impact of design for the social periphery are also provided.
Spring, Michael B. and Fritsch, Read, "Embodying Social Capital Facilitatorsin a Collaborative Authoring System" (1997). AMCIS 1997 Proceedings. 106.