Abstract

Although GSSs provide a variety of problem solving methods, current GSSs do not provide groups the capability to employ traditionally used diagramming techniques. This paper presents a tool specifically designed to support collaborative cause and effect (C&E) diagramming. The C&E tool takes advantage of both GSS and representational approaches and provides a unique problem formulation and identification aid. The place of the GSS tool in a cumulative program of information systems research is described.

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