User involvement has always been considered an important contributor to the success of information systems, despite inconclusive evidences to support such claims. None of the studies on user involvement have paid attention to environmental context. This paper reports on a system that demonstrates how the external environment actually affects user involvement and system success. It also provide some insights for future research on user involvement.
Chang, Jerry C.J., "Business Environment, User Involvement, and Information System Success:A Case Study" (1995). AMCIS 1995 Proceedings. 48.