Work stress and burnout negatively impact the individual and companies. Remote working exacerbates these issues due to the lack of company support and social interactions. Yet, research on identifying factors contributing to stress and burnout in remote workspaces and differentiating the components of stress and burnout in this context is limited. This work presents and empirically evaluates a conceptual framework, based on the Technology – Organization – Environment framework and the technostress theory, which aims to address these gaps. In particular, the model proposed here distinguishes between technostress, work stress, and burnout. Future work to examine the model will use a survey instrument for data gathering, as well as confirmatory factor analysis and partial least squares for analysis.
Giang, Duong; Hoang, Ai-Phuong; and Cong Pham, Hiep, "Remote Working Burnout: Empirical Study from TOE and Technostress Model" (2021). ACIS 2021 Proceedings. 41.