Using Information System/Information Technology (IS/IT) in Chinese Medicine (CM) has not been discussed much, if at all, in the literature. This is unlike the numerous references to the role for IS/IT to support various aspects of western medicine practice. Though the diagnosis and treatments between western medicine and CM are different, the clinical processes are similar. Thus, we believe that by implementing IS/IT system solutions, CM practice can also enjoy many benefits. CM practice relies on expert knowledge, hence applying knowledge management (KM) concepts to any proposed Chinese Medicine Clinic System (CMCS) is a necessary critical factor in the design of suitable IS/IT solutions in this context. This paper serves to identify a role for IS/IT in assisting CM clinic daily key processes as well as identify key system features and functions for a suitable CMCS.
Lin, Catherine Han; Yang, Angela Wei Hong; Pittayachawan, Siddhi; and Wickramasinghe, Nilmini, "Using IS/IT to Support the Delivery of Chinese Medicine: The Design of a Chinese Medicine Clinic System" (2013). ACIS 2013 Proceedings. 13.