Abstract

Enterprise Resource Planning (ERP) systems are large, complex software packages with the potential to provide many business benefits. However, the billions of dollars invested by organizations worldwide in ERP systems have resulted in varying outcomes. This research will identify the significant factors contributing to the achievement of business benefits from ERP systems, and develop a structural model to gain an understanding of the nature of these effects and how they interact with each other. The research findings will contribute to an under researched area in information systems and be of practical value to organizations that are considering implementing, or already have implemented ERP systems.

Share

COinS
 
 

To view the content in your browser, please download Adobe Reader or, alternately,
you may Download the file to your hard drive.

NOTE: The latest versions of Adobe Reader do not support viewing PDF files within Firefox on Mac OS and if you are using a modern (Intel) Mac, there is no official plugin for viewing PDF files within the browser window.