SAP is a major ERP Package that requires no introduction and research into the area is widespread and well reported. However, more and more reports are emerging of the failure of SAP as a package to meet the needs of business. This paper looks at the research of SAP for evidences of systematic research biases to see if that is the cause for such implementation failure being missed. A comprehensive literature search on SAP papers was undertaken with some alarming results showing a disturbing uncritical and possibly biased perspective from SAP Research literature.
Houghton, Luke; Kerr, Don; and Burgess, Kevin, "SAP - is it systematic research bias, which is to blame for such post implementation disappointment?" (2004). ACIS 2004 Proceedings. 84.