Telework is a form of organisational design in which organisations change their temporal-spatial characteristics in response to internal and/or external demands. This paper argues that realising such a new way of working involves the participatory creation a flexible, tailorable design, that triggers a gradual process of change. During this implementation process the design itself evolves to adjust to individual requirements and increasing understanding of needs. A case study is presented to demonstrate characteristics of telework design and its role in achieving successful teleworking.
Limburg, Diana, "Realising Telework: The Role Of Design" (2009). UK Academy for Information Systems Conference Proceedings 2009. 34.