In this paper we propose a new approach to organisational learning through understanding of business processes. Various factors that categorise the fundamental nature of a learning organisation exist in literature. However, these factors are often ambiguous or lacking in coherence. This paper proposes frameworks that provide a context for which these factors can evaluated as well as the means by which business processes can learned by an organisation through the judicious use of visual modelling techniques.
Lebile, Rufus Ouwatosin; Kandadi, Kondal Reddy; and Green, Gill, "Enabling User Understanding Of Business Process Topography To Improve Organisational Learning" (2009). UK Academy for Information Systems Conference Proceedings 2009. 33.