Affiliated Organization
Non-Listed Organizations
Abstract
Library service evolves with the advent of new technology. Possibilities of harnessing web based services are immense. Library 2.0 is a concept borrowed from Web 2.0. In other words, Library 2.0 technologies are mostly web 2.0 technologies. Kano had established that introduction of unexpected services leads to excitement. however, in due course of time the exciting service becomes routine. These paper attempts to describe library 2.0 technologies as Kano's exciting factor which will eventually become basic expectation without which users will be disappointed with the library services.
Volume
10
Issue
37
Recommended Citation
Hangsing, P., " Kano Model's Perspective of Library 2.0 Concept " (2010). All Sprouts Content. 357.
https://aisel.aisnet.org/sprouts_all/357