Modern organisations increasingly have to face the challenge of increased complexity and specialisation. The specialisation of work requires professionals, people possessing specialised skills and often having a high level of education. Organisations that face this kind of problem are large hospitals. The implementation of Electronic Patient Records (EPRs) in these hospitals is accordingly expected to reduce complexity and curb specialisation by coordinating work among contexts and different types of users. The paper is based on a hospital department with several different professionals working together. The professionals successfully organise their work and the production of their reports according to a global classification system. This makes the case an illustrative example on how hospitals might take a starting point in EPRs through such a mechanism and may provide some strategies for the implementation of EPRs.
"Coordinating work in hospitals through a global tool: Implications for the implementation of electronic patient records in hospitals,"
Scandinavian Journal of Information Systems:
1, Article 5.
Available at: http://aisel.aisnet.org/sjis/vol15/iss1/5