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Abstract

This paper brings information systems design towards a focus on learning in use. Studying learning in use is a matter of focusing on the development of the designed artefact once the design process is over. Accordingly, designing for learnable artefacts is a matter of understanding and developing use, also when a computer-based artefact has been taken over by users. The paper presents a design-oriented model of the learnable artefact, discusses the possible instruments of learning in use and presents empirical studies that support our design-oriented understanding of the learnable artefact.

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