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Abstract

In this paper we look at different research topics that will be interesting and important challenges in the area ofelectronic commerce (EC). These topics include benefits ofECfor different stakeholders, changing consumer behaviour, changing basis for services, restructuring of service processes and changing logic ofbusiness and industries in the global market space. We identify relevant topics for further investigation in all these topics. We believe that the Scandinavian environment together with the tradition ofhigh quality in-depth research, offers the Nordic countries a great opportunity to be in the frontline in developing services and business structures for the new order of economy and society coming together with the rapid diffusion ofelectronic commerce.

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