Systèmes d'Information et Management


The dependence between organizations and IT leads to better understand the necessary alignment between business models (BM) and associated system functionality models (SFM). The baseline of this paper is that there is a "conceptual mismatch" between languages expressing BM and SFM that should be reduced. For this purpose, we propose to raise the level of SFM from a functional description to a goal-oriented one. We propose to represent goals together with the strategies to achieve them in a directed graph called map. The paper presents the concept of a map and illustrates it with the SAP-MM map. The BM/SFM relationship is then discussed and the alignment problem is highlighted in the case of an ERP system installation.