Organizations of all sizes rely heavily on management information systems to function effectively. Over time technological change, organizational growth and changing information requirements necessitate the implementation of new systems and the transition of to new platforms. The success of such implementation efforts depends significantly on the planning, management and execution of the transition. This paper is a pilot study that explores end-user satisfaction with the systems implementation process of a small, independent university located in the southeastern United States.
Adams, Michael; Mullins, Terry; Baker, Russell; and Thornton, Barry, "System Design and Implementation: A Pilot Study " (2007). SAIS 2007 Proceedings. 10.