Pacific Asia Journal of the Association for Information Systems


This paper presents a case study on the research and development of an RFID-based work-in-progress container tracking system at a confectionery manufacturer. We report on the management of the RFID project, the system design and the economic evaluation of the solution as compared to the situation before implementing RFID. We discuss the case from a practitioner's view as well as from an academic view regarding the theoretical implications that can be drawn from it. The lessons learned from the project can help other companies to better anticipate the challenges they may experience and make them aware of the possible ways to cope with such challenges prior to starting an RFID implementation.