Many prior studies on the business intelligence system (BIS) adoption stories are coming from the developed countries, while recent adoption stories on the developing countries are usually from Thailand, Singapore and Philippines. Rarely, research focusing on small and medium-sized enterprises (SMEs) being reported, especially from the developing countries such as Malaysia even after the introduction of BIS by Malaysia’s SME in September 2013. Since, SMEs are the primary drivers for national development in Malaysia, the research on the BIS adoption in SMEs is important to promote the resilient growth of SMEs. This study aims to study the BIS adoption theories and determinants as reported by prior researchers and propose the BIS adoption model for SME in Malaysia. The developed research model contains ten, enabling determinants covering four characteristics: technological innovation, environment, organization, and CEO. The findings revealed that out of ten determinants, only six are relevant to the decision-making in BIS adoption.
Md Hatta, Nurlydia Natasha; Miskon, Suraya; and Syed Abdullah, Norris, "Business Intelligence System Adoption Model for SMEs" (2017). PACIS 2017 Proceedings. 192.