The Pacific Asia Conference on Information Systems (PACIS) is an annual academic conference intended to provide a high quality conference for researchers, senior scholars, practitioners to share their visions and knowledge. The theme of the conference this year is “IT Governance for Future Society.” With the rapid development and application of new information technologies, how to manage them effectively to increase productivity and reduce risks is critical. This is particularly important for developing countries in the Asia Pacific Region.

There are 1 Doctoral Consortium, 4 academic and industrial Keynote Speeches, 9 Parallel Sessions, 7 Panel Sessions, 1 Junior Faculty Consortium, 1 Tutorial Session, 3 Workshop Sessions, 68 Completed Research Paper Sessions, 10 Research-in-progress Sessions and 10 Poster Sessions in the five-day program.

PACIS 2016 has reached a milestone in terms of paper submissions and attendances. The 2016 Call for submissions elicited 741 submissions. As a result, we were able to select 398 high quality (204 completed-research-paper, 40 research-in-progress and 154 posters) papers for the conference. With more than 550 international delegates and participants from 40 nations, this Annual Conference provides us for sharing our research experiences and discusses the implications of our work for practice.

Finally, all 398 papers are included in our proceedings, which are available from both the AIS Library and the PACIS 2016 website (http://www.pacis2016.org/).

Conference Co-chairs,
Dr. Ting-Peng Liang (National Sun Yat-sen University)
Dr. Shin-Yuan Hung (National Chung Cheng University)

Program Co-chairs,
Dr. Patrick Y.K. Chau (The University of Hong Kong)
Dr. She-I Chang (National Chung Cheng University)

Proceeding of the 20th Pacific Asia Conference on Information Systems (PACIS 2016)
ISBN: 9789860491029

Submissions from 2016

PDF

DECISION SUPPORT FOR DRUG PRESCRIPTION: EXPERIENCE FROM CHINA, Yan Li, Xitong Guo, and Doug Vogel

PDF

A SOCIAL RECOMMENDATION MECHANISM FOR SOCIAL FUNDRAISING, Yung-Ming Li and Jhih-Dong Wu

PDF

A CULTURAL ANALYSIS OF THE DIFFERENCE BETWEEN INTERPERSONAL TRUST AND INSTITUTIONAL TRUST, Zhen Li and Cecil Eng Huang Chua

PDF

EXPLORING THE ROLE OF IS IN AGRICULTURE: CREATING AN AGENDA TOWARDS AGRI-INFORMATICS, Sachithra Lokuge, Darshana Sedera, Maura Atapattu, and Dimuth Samaranayaka

PDF

THINKING INSIDE THE BOX: FIVE ORGANIZATIONAL STRATEGIES ENABLED THROUGH INFORMATION SYSTEMS, Sachithra Lokuge, Darshana Sedera, and Varun Grover

PDF

SELF-INDEX COMPRESSION IN ELECTRONIC PUBLISHING, Eduardo R. López, Ángeles S. Places, Juan R. López, José R. Paramá, and Antonio Fariña

PDF

RESEARCH ON INCENTIVE MECHANISM FOR INFORMATION SHARING IN SUPPLY CHAIN WITH MULTI-RETAILER PARTICIPANTS, Yuying Lou and Zhenyu Liu

PDF

METHODS FOR SERVICE MODULARIZATION – A SYSTEMATIZATION FRAMEWORK, Aleksander Lubarski and Jens Poeppelbuss

PDF

DECISION SUPPORT WITH NEURAL NETWORKS: IN IMPROVING DIAGNOSIS OF BENIGN PROSTATIC OBSTRUCTION BY THE INTERNATIONAL PROSTATE SYMPTOM SCORE, Chih-Cheng Lu, Yu-Jen Lee, and Jin-Sheng Roan

PDF

A COMPREHENSIVE SURVEY ON BIG-DATA RESEARCH AND ITS IMPLICATIONS – WHAT IS REALLY ‘NEW’ IN BIG DATA? - IT’S COGNITIVE BIG DATA!, Artur Lugmayr, Bjoern Stockleben, and Christoph Scheib

PDF

Which factors influence knowledge sharing in SNS? Sina Weibo for instance, Jinku Lu and Jong-Ki Kim

PDF

IT CONSUMERIZATION AND COMPLIANT USE: DO POLICIES MATTER?, Nele Lüker, Till J. Winkler, and Thomas Kude

PDF

Post-Adoption Behavior of Digital Media: The Merge of U&G Theory and Affect Event Theory, Margaret Meiling Luo, Sophea Chea, and Tung X. Bui

PDF

THE EFFECTS OF WEBPAGE COLOR ON LENDERS’ DECISIONS IN ONLINE P2P LENDING: A CONSTRUAL LEVEL THEORY PERSPECTIV, Qin-Fang Luo and Shun Cai

PDF

THE IMPACT OF TEAM RANKING ON TEAM LENDING PERFORMANCE: AN EMPIRICAL STUDY ON KIVA, Xuechen Luo, Ling Ge, and Chong (Alex) Wang

PDF

PSYCHOSOCIAL FACTORS LEAD TO DELINQUENCY ITENTION ON ONLINE PEER-TO-PEER LENDING PLATFORM: A SURVEY EVIDENCE, Tian Lu, Zijian Jia, Yunjie Xu, Lihua Huang, and Chenghong Zhang

PDF

POST-ADOPTION OF SOCIAL NETWORK SITES: A LITERATURE REVIEW AND A PROCESS FRAMEWORK, Yuan Lu and R. Brent Gallupe

PDF

PUBLIC OPINION ANALYSIS BASED ON PROBABILISTIC TOPIC MODELING AND DEEP LEARNING, Baojun Ma, Hua Yuan, Yan Wan, Yu Qian, Nan Zhang, and Qiongwei Ye

PDF

RUMOR SPREADING IN ONLINE-OFFLINE SOCIAL NETWORKS, Jiang Ma and Dandan Li

PDF

A PAGERANK-BASED MINING ALGORITHM FOR USER INFLUENCES ON MICRO-BLOGS, Guo-Jun Mao and Jie Zhang

PDF

INTEGRATING MOBILE IT/CLOUD INTO ENTERPRISE ARCHITECTURE: A COMPARATIVE ANALYSIS, Yoshimasa Masuda, Seiko Shirasaka, and Shuichiro Yamamoto

PDF

FEATURE-BASED SENTIMENT ANALYSIS OF CODIFIED, Benjamin Matthies

PDF

IS PREVENTION ALWAYS BETTER? A CASE OF IT SERVICE MANAGEMENT, Prathamesh Mayekar, Veerendra K. Rai, Abhinay Puvvala, and Harrick M. Vin

PDF

UNDERSTANDING THE ROLE OF COMMITMENTS IN EXPLAINING CROWDFUNDING INVESTING WILLINGNESS: ANTECEDENTS AND CONSEQUENCES, Ruiying Meng, Minghui Kang, Tao Wang, and Haichao Zheng

PDF

TOWARDS A MATURITY MODELING APPROACH FOR THE IMPLEMENTATION OF INDUSTRIAL INTERNET, Karan Menon, Hannu Kärkkäinen, and Lester Allan Lasrado

PDF

A NEW CONCEPTUALISATION OF DESIGN SCIENCE RESEARCH FOR DSS DEVELOPMENT RESEARCH, Shah Jahan Miah and Judy McKay

PDF

CHANNEL INTEGRATION TOWARDS OMNICHANNEL MANAGEMENT: A LITERATURE REVIEW, Tobias Mirsch, Christiane Lehrer, and Reinhard Jung

PDF

A CROWD-SOURCED KNOWLEDGE MANAGEMENT APPROACH TO LANGUAGE PRESERVATION AND REVITALIZATION: THE CASE OF TE REO MĀORI, Asfahaan Mirza and David Sundaram

PDF

SHARING IS (NOT) CARING – THE ROLE OF EXTERNAL PRIVACY IN USERS’ INFORMATION DISCLOSURE BEHAVIORS ON SOCIAL NETWORK SITES, Tina Morlok

PDF

OPEN STRATEGY INITIATIVES: OPEN, IT-ENABLED EPISODES OF STRATEGIC PRACTICE, Josh Morton, Alex Wilson, and Louise Cooke

PDF

EMPIRICAL INSIGHTS ON INDIVIDUAL INNOVATION BEHAVIOUR: A QUALITATIVE STUDY ON IT-CONSUMERIZATION, Marius Mueller, Michael Klesel, Oliver Heger, and Bjoern Niehaves

PDF

THE MODERATING EFFECTS OF ORGANIZATION-BASED SELF-ESTEEM ON THE RELATIONSHIP BETWEEN EMPLOYEES’ SOCIAL NETWORK AND KNOWLEDGESHARING BEHAVIOR, Tsuneki Mukahi

PDF

ENHANCING DISASTER MANAGEMENT THROUGH SOCIAL MEDIA ANALYTICS TO DEVELOP SITUATION AWARENESS WHAT CAN BE LEARNED FROM TWITTER MESSAGES ABOUT HURRICANE SANDY?, Alivelu Mukkamala and Roman Beck

PDF

OPTIMIZING SERVER CONSOLIDATION FOR ENTERPRISE APPLICATION SERVICE PROVIDERS, Hendrik Müller, Sascha Bosse, and Klaus Turowski

PDF

MULTIMODAL AND MULTIDIMENSIONAL GEODATA VISUALIZATION SYSTEM, Zaid Mustafa, Emilio Abad, Julián Flores, José R.R. Viqueira, and José M. Cotos

PDF

WHAT SUBDUES SHAME IN LEARNING FROM FAILURE? : EMPIRICAL STUDY ON A COMPANY IN JAPAN, Sanetake Nagayoshi and Jun Nakamura

PDF

CLOUD COMPUTING OPPORTUNITIES: ENHANCING INTERACTIVE VISUAL CONTENT USAGE IN HIGHER EDUCATION LEARNING, Nuur Shuhada Mohd Najib, Alex Tze Hiang Sim, and Jee Mei Hee

PDF

KEY FACTORS INCREASING THE TRUST AND INTENTION TO ADOPT STANDARD CLOUD-BASED APPLICATIONS, Makoto Nakayama, B. Dawn Medlin, Charlie Chen, and Sandra A. Vannoy

PDF

THE RANKING METHODS IN THE FILTER FEATURE SELECTION PROCESS FOR TEXT CATEGORIZATION SYSTEM, Le Nguyen Hoai Nam and Ho Bao Quoc

PDF

A REVIEW OF THE LITERATURE ON APPLICATIONS OF TEXT MINING IN POLICY MAKING, E. W. T. Ngai and P.T.Y. Lee

PDF

A PRACTICE LENS FOR UNDERSTANDING THE ORGANIZATIONAL AND SOCIAL CHALLENGES OF INFORMATION SECURITY MANAGEMENT, Elina Niemimaa

PDF

ANALYZING THE RELATIONSHIP BETWEEN WORKSPACE AND SMART INFRASTRUCTURE RELIABILITY AND CONTINUITY: AN ETHNOGRAPHY OF TECHNICIANS' WORK, Marko Niemimaa and Elina Niemimaa

PDF

THE IMPORTANCE OF FORM FIELD VALIDATION: LESSONS LEARNT FROM A FEASIBILITY STUDY OF AN MHEALTH APPLICATION IN MALAWI, AFRICA., Yvonne O’ Connor, Victoria Hardy, Matthew Thompson, Nikolaos Mastellos, Tammy Tran, John O’ Donoghue, Griphin Baxter Chirambo, Bo Andersson, Sven Carlsson, and Ciara Heavin

PDF

SOCIAL MEDIA INFORMATION DIFFUSION AND ECONOMIC OUTCOMES: TWITTER RETWEETS AND BOX OFFICE REVENUE, Chong Oh, Han-fen Hu, and Wenbin Yang

PDF

INNOVATION IN DESIGNING HEALTH INFORMATION WEBSITES: RESULTS FROM A QUANTITATIVE STUDY, Patrick Cheong-Iao Pang, Shanton Chang, Karin Verspoor, and Jon Pearce

PDF

GENERATING DESIGNERS’ KNOWLEDGE ARTIFACTS AS ACTUAL PROTOCOLS IN THE DESIGN PROCESS, Jaehyun ParK and Renuka Hodigere

PDF

A CONCEPTUAL MODEL OF VIRTUAL BANK I.S. SECURITY META-POLICY FROM A NETWORK PERSPECTIVE, Smita Paul and Ruilin Zhu

PDF

UNDERSTANDING YOUNG PEOPLE’S USE OF DANMAKU WEBSITES: THE EFFECT OF PERCEIVED COOLNESS AND SUBCULTURAL IDENTI, Xixian Peng, Yuxiang Chris Zhao, and Hock Hai Teo

PDF

THE EFFECT OF SOCIAL RELATIONSHIPS, SOCIAL EXCHANGE, AND MOTIVATION AND ABILITY TO ACCESS INFORMATION ON ELECTRONIC WORD-OF-MOUTH IN SOCIAL NETWORKING SITES, Shih-Ming Pi, Hsiu-Li Liao, and Su-Houn Liu

PDF

SUPPLY CHAIN MANAGEMENT AND THE SHARING ECONOMY, Alex Polacco

PDF

AN INNOVATIVE APPROACH TO DERIVE TRUST FROM SOCIAL NETWORKS AND TO IMPROVE THE MATCHING IN DENTAL CARE RECOMMENDATION SYSTEMS, Sojen Pradhan, Valerie Gay, and Surya Nepal

PDF

Automatic Crime Detector: A Framework for Criminal Pattern Detection in Big Data Era, Md Ileas Pramanik, Raymond Y.K. Lau, and Md Kamal Hossain Chowdhury

PDF

A Privacy Preserving Framework for Big Data in E-Government, Md Ileas Pramanik, Raymond Y.K. Lau, and Wei T. Yue

PDF

DEVELOPMENT OF A UNIFIED OPEN E-LOGISTICS STANDARDS DIFFUSION MODEL FOR MANUFACTURING SUPPLY CHAIN INTEGRATIONS, Xiaodie Pu, Felix T. S. Chan, and Alain Y. L. Chong

PDF

AN EMPIRICAL STUDY OF THE EFFECT OF ENTERPRISE SOCIAL MEDIA USAGE ON ORGANIZATIONAL LEARNING, Cong Qi and Patrick Y. K. Chau

PDF

LEVERAGING SENTIMENT ANALYSIS TO PREDICT RATINGS OF REVIEWS, Jiangtao Qiu and Yinghong Li

PDF

THE PERSUASIVE IMPACT OF EMOTICONS IN ONLINE WORD-OF-MOUTH COMMUNICATION, Lingyun Qiu, Weiquan Wang, Jun Pang, and Zhenhui (Jack) Jiang

PDF

THE IMPACT OF CORPORATE RESPONSE STRATEGIES TO NEGATIVE ONLINE WORD OF MOUTH ON COMPLAINERS’ BRAND ATTITUDE, Vahideh Baradaran Rafiee and Kathy Ning Shen

PDF

A LITERATURE REVIEW ON SMARTPHONE SECURITY IN ORGANIZATIONS USING A NEW THEORETICAL MODEL – THE DYNAMIC SECURITY SUCCESS MODEL, Lena Reinfelder and Eva Weishäupl

PDF

PHYSICIANS' RESISTANCE TOWARDS INFORMATION SYSTEMS IN HEALTHCARE: THE CASE OF WORKAROUNDS, Arnold Reiz and Heiko Gewald

PDF

DISCOVERING NEW DIGITAL BUSINESS MODEL TYPES – A STUDY OF TECHNOLOGY STARTUPS FROM THE MOBILITY SECTOR, Gerrit Remane, Björn Hildebrandt, Andre Hanelt, and Lutz M. Kolbe

PDF

THE BATTLE FOR SINGLES’ DAY: HOW SOCIAL MEDIA MARKETING CAMPAIGNS BOOST SALES, Huimin Ren, Ling Liu, Dong Wang, Jiafen Liu, and Xubin Luo

PDF

THE RELATION BETWEEN USAGE OF MOBILE TECHNOLOGIES AND ORGANIZATIONAL AGILITY: A QUANTITATIVE SURVEY AMONG IT MANAGE, Janek Richter, Sebastian Lins, Benjamin Wilms, Robert Linden, and Dirk Basten

PDF

DISSONANCE AND NEUTRALIZATION OF SUBSCRIPTION STREAMING ERA DIGITAL MUSIC PIRACY: AN INITIAL EXPLORATION, Janne Riekkinen

PDF

REWARD VERSUS PHILANTHROPY MOTIVATION IN CROWDFUNDING BEHAVIOR, Sunghan Ryu, Keongtae Kim, and Young-Gul Kim

PDF

HOW VIRTUAL AND TECHNICAL COMMUNITIES CAN CONTRIBUTE TO U.N. LED HUMANITARIAN RELIEF OPERATIONS - BOUNDARY SPANNING AND THE EXPLORATION OF COLLABORATIVE INFORMATION PRACTICES, John Sabou and Stefan Klein

PDF

VOICE OF THE CUSTOMER THROUGH CUSTOMER COCREATION: THE CASE OF FUJI XEROX JAPAN, Weekij Sachamanorom and Dai Senoo

PDF

Towards a Business Intelligence Systems Development Methodology: Drawing on Decision Support and Executive Information Systems, Ehsanur Rahman Safwan, Rob Meredith, and Frada Burstein

PDF

CONCEPTUALIZING KNOWLEDGE RISK GOVERNANCE AS A MODERATOR TO POTENTIALLY REDUCE THE RISKS IN KNOWLEDGE SHARING, Azadeh Sarkheyli, Rose Alinda Alias, Sven Carlsson, and Miranda Kajtazi

PDF

DEFENDING AGAINST SPEAR PHISHING: MOTIVATING USERS THROUGH FEAR APPEAL MANIPULATIONS, Sebastian Walter Schuetz, Paul Benjamin Lowry, and Jason Bennett Thatcher

PDF

AN ENVIRONMENTAL MANAGEMENT INFORMATION SYSTEM TO SUPPORT THE DECISION-MAKING PROCESS IN THE RECYCLING SECTOR FOR END-OF-LIFE-VEHICLES, Katharina Schweiger

PDF

THE ROLE OF CULTURE IN DEVELOPING THE EGOVERNMENT ABSORPTIVE CAPACITY OF AGENCIES IN SAUDI ARABIA: A CONCEPTUAL MODEL, Hayat Sehli, Vanessa Cooper, and Pradip Sarkar

PDF

THE DEVELOPMENT OF E-HAJJ: INFLUENCE OF DIVERSITY ISSUES, Monirah Sehli, Pradip Sarkar, and Leslie Young

PDF

CROWDSOURCING MOTIVATION AND PERFORMANCE: A SOCIAL IDENTITY PERSPECTIVE, Jeonghun Seo and Hangjung Zo

PDF

FAN PAGE MANAGEMENT VIA CONTENT GENERATION AND FEEDBACK STRATEGIES, Hamidreza Shahbaznezhad

PDF

NETWORK ANALYSIS TO UNCOVER STOCK COMOVEMENT FROM A CHINESE FINANCIAL PORTAL, Wuyue Shangguan, Xi Chen, Alvin Chung Man Leung, and Yanchu Liu

PDF

AN APPROACH TO RISK MANAGEMENT FOR E-COMMERCE, Sadhna Sharma, Cheng-Yuan Ku, and Yung-Ting Chuang

PDF

GAMIFIED TECHNOLOGY-MEDIATED LEARNING: THE ROLE OF INDIVIDUAL DIFFERENCES, Wei-Cheng Milton Shen, De Liu, Radhika Santhanam, and Dorla A. Evans

PDF

THE INTELLECTUAL CORE KNOWLEDGE OF THE MOBILE INFORMATION SYSTEM, Wen-Lung Shiau, Bang-Wen Lin, and Chang-Ming Yan

PDF

STOCK TRADING POINT DECISION WITH PETRI NETS, Po-Yuan Shih, Dong-Her Shih, and Ming-Hung Shih

PDF

DOES IT PAY TO SHROUD ADD-ON FEES?, Jeffrey D. Shulman and Xianjun Geng

PDF

IMPLEMENTING ASEAN STOCK TRADING LINKS: TACKLING THE INSTITUTIONAL CHALLENGES, Siew Kien Sia, Carol Hsu, and Wen Jing Teo

PDF

INTELLIGENT VIRTUAL ASSISTANT FOR GAMIFIED ENVIRONMENTS, Fernando Silva-Coira, Alejandro Cortiñas, and Oscar Pedreira

PDF

ANTECEDENTS TO RISK AND THREAT IN HCI: CONTROLLING FOR THE UNKNOWN, Jason Simpson, Anastasia Utesheva, and Kenneth J. Stevens

PDF

WHO WINS IN A DATA BREACH? - A COMPARATIVE STUDY ON THE INTANGIBLE COSTS OF DATA BREACH INCIDENTS, Griselda Sinanaj and Humayun Zafar

PDF

UTILIZING CHANGE EFFORT PREDICTION TO ANALYZE MODIFIABILITY OF BUSINESS RULE ARCHITECTURES AT THE NHS, Koen Smit and Martijn Z oet

PDF

CAN THE EFFECTIVENESS OF BRANDED MOBILE APPLICATION COUPONS BE INCREASED THROUGH STORYTELLING?, Eeva Solja and Jaakko Aspa

PDF

CONSUMERS’ ENDORSEMENT EFFECTS ON MARKETER AND USER-GENERATED CONTENT IN A SOCIAL MEDIA BRAND COMMUNITY, Jianyong Song, Khim-Yong Goh, and Tuan Q. Phan

PDF

WHAT DRIVES THE CROWD? A META-ANALYSIS OF THE MOTIVATION OF PARTICIPANTS IN CROWDSOURCING, Kai Spindeldreher and Daniel Schlagwein

PDF

DELPHI METHOD VARIANTS IN IS RESEARCH: A TAXONOMY PROPOSAL, Artur Strasser

PDF

OPTIMAL GOAL PROGRAMMING OF SOFTGOALS IN GOAL- ORIENTED REQUIREMENTS ENGINEERING, Chitra M Subramanian, Aneesh Krishna, and Arshinder Kaur

PDF

DESIGN AND EVALUATION OF SOCIAL BUTTONS FOR NEWS COMMENTS, Kil-Soo Suh, Eung-Kyo Suh, Seongwon Lee, Hojin Lee, Garam Hong, and Seung Min Yoo

PDF

UBIQUITOUS SYSTEM CAPABILITIES AND USER READINESS: AN ACTIVITY PERSPECTIVE, Jun Sun

PDF

WHAT AND HOW AFFECT INFLUENCE THE CONSEQUENCE OF PRODUCT TRIAL, Kai Sun, Meiyun Zuo, and Dong Kong

PDF

EXPLORING THE EXPENDITURE-BASED PROFILE OF MACAO VISITORS: A CLUSTER ANALYSIS, Rui-Hong Sun, Jin-Xing Hao, Davis Ka Chio Fong, Rob Law, and Yan Yu

PDF

DESIGNING A SERVICE PORTFOLIO FOR A TAIWANESE HOSPITAL TELECARE CENTER, Wei-Wen Szu, Hsin-Lu Chang, and Bi-Kun Chuang

PDF

TOWARD A PROCESS THEORY OF IT-ENABLED FRUGAL INNOVATION: THE ROLE OF ORGANIZATIONAL BRICOLAGE IN KOUFU SINGAPORE, Felix Ter Chian Tan, David Ky, and Barney Tan

PDF

CULTIVATING IT-ENABLED COLLABORATIVE CONSUMPTION ECOSYSTEM: A SERVICE-DOMINANT PERSPECTIVE OF GOGET, Felix T er Chian Tan, Leo Saito, Thomas Lister, Michael Cahalane, and Barney Tan

PDF

INSTITUTIONAL COMMUNICATION FACILITATORS FOR THE REDUCTION OF EXPERIENCE PRODUCTS UNCERTAINTY IN E-MARKETPLACES – THE INITIAL INTERACTION PERSPECTIVE, Heng TANG and Xiaowan LIN

PDF

REVISIT THE INFORMATION ADOPTION MODEL BY EXPLORING THE MODERATING ROLE OF TIE STRENGTH: A PERSPECTIVE FROM CONSTRUAL LEVEL THEORY, Jie Tang, Yongqiang Sun, Shishu Yang, and Yiyue Sun