THE IMPACT OF TRAFFIC INFORMATION ACCURACY ON ROUTE PLANNING QUALITY
With the development of vehicle navigation, drivers are able to find an efficient route to their destination very easily without paper map. Most drivers use mobile navigation, which provides them with an updated map and real-time traffic information. However, the route planning (RP) quality varies in terms of traffic information accuracy. Even though we use the same navigation application, there are specific times the RP quality is more correct. Thus, we investigated the relationship between traffic information accuracy and RP quality. We found that the time of the day has a moderating effect on the relationship between traffic information accuracy (TIA) and RP. We also found that if there is traffic congestion on roads, the traffic information accuracy and RP quality is lower than usual. As the TIA reduces during rush hours, the RP quality is also lower during this period.