Today’s trend of online shopping proves the vital role e-commerce plays in our daily life. Online transactions require reliable networks, and reliable networks depend on secure information technology. These networks have many advantages, but they have disadvantages as well—notably, the need for risk management. The growing importance of e-commerce, with its associated need to ensure trust in online transactions, has led the authors to study and propose risk management in e-commerce from a holistic perspective, thus enabling the implementation of real-time auditing of e-commerce transactions using the digital agents’ technology. In this paper, the authors discuss e-commerce’s risks and present a methodology that can be used to manage those risks. It concludes that e-commerce risks are a high priority for online businesses, and that many of the requisite controls are extensions of controls for managing risk in other information systems.
Sharma, Sadhna; Ku, Cheng-Yuan; and Chuang, Yung-Ting, "AN APPROACH TO RISK MANAGEMENT FOR E-COMMERCE" (2016). PACIS 2016 Proceedings. 34.