Amidst continuing difficulties in justifying the expenditure on e-Government with financial and other returns, we examine whether the delivery of government services online facilitates the setting up of new businesses in a country. Using a panel assembled from three public sources of data, we examine whether delivering more and more government services online reduces the number of procedures that must be completed to start a new business, as well as the time and cost of these procedures. A fixedeffects analysis of the data shows that providing more government services online does make it easier to set up business, as does improvement in the ICT infrastructure and human capital of the country.
Das, Amit and Das, Shobha S., "Online Government Services and Setting up Business: Evidence from Panel Data" (2015). PACIS 2015 Proceedings. 225.