The Pacific Asia Conference on Information Systems (PACIS) is an annual academic conference intended to provide a high quality forum for researchers, practitioners, and policy makers to exchange research findings and ideas on the adoption of leading information-related technologies and practices. The theme of the conference this year is “IT Ubiquitous and Collaborative Innovation.”

We are very pleased to report that there is a significant increase in the number and quality of submissions for PACIS 2014. In total, 648 submissions were received from 1674 authors in 42 countries and regions. 249 papers were finally selected for oral presentations, and 140 papers for poster presentations. This represents a 10% increase over the previous record of 583 submissions to PACIS 2013. There are 226 universities participated in this year’s PACIS. More than 560 participants have registered for the conference, which is another record-breaking number. These numbers reflect a significant growing trend of the IS community in the Asia Pacific region.

Among the 28 tracks, the most popular ones were Social Media and e-Commerce (59 accepted), IS Innovation, Adoption, and Diffusion (31 accepted), and Knowledge Management (26 accepted). They fit the conference theme really well on IT Ubiquitous and Collaborative Innovation.

Finally, all 389 papers are included in our proceedings, which are available from both the AIS Library and the PACIS 2014 website (http://pacis2014.org).

Keng Siau, Qing Li, and Xunhua Guo

Program Co-Chairs, PACIS 2014, June 2014

Proceeding of the 19th Pacific Asia Conference on Information Systems (PACIS 2014)

ISBN 978-988-8353-22-4

Submissions from 2014

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TRUST IN ELECTRONIC-SERVICE PROVIDERS: A META- ANALYSIS OF ANTECEDENTS, Jian Mou and Jason Cohen

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A LONGITUDINAL STUDY OF TRUST AND PERCEIVED USEFULNESS IN CONSUMER ACCEPTANCE OF AN ESERVICE: THE CASE OF ONLINE HEALTH SERVICES, Jian Mou and Jason F. Cohen

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MUNICIPAL BENEFITS OF A MOBILE GOVERNMENT SOLUTION: A STUDY OF THE SWEDISH CASES, Sven Müller, Shengnan Han, Gustaf Juell-Skielse, and Andreas Nilsson

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ANTECEDENTS TO THE USER ADOPTION OF ELECTRONIC MEDICAL RECORD, Mohammadreza Najaftorkaman and Amir Hossein Ghapanchi

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SUSTAINABLE SYMMETRY: A COMPARISON OF INSTITUTIONAL GREEN STATEMENTS, Shaun Ngoh, Savanid Vatanasakdakul, and Stephen Smith

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A REVIEW OF INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) TRAINING FOR ELDERLY PEOPLE – TOWARD RECOMMENDATIONS FOR DEVELOPING COUNTRIES, Thi Thanh Hai Nguyen, Tommi Tapanainen, and Toshio Obi

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A TYPOLOGY OF TECHNOLOGICAL ENABLERS OF WEBSITE SERVICE FAILURE PREVENTION, Alireza Nili, Mary Tate, and Guy G. Gable

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USER CONTRIBUTION IN ONLINE COMMUNITIES - THE INFLUENCE OF ADVERTISING ON THE EFFECTIVENESS OF SOCIAL NORMATIVE FEEDBACK, Kay Noyen and Felix Wortmann

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DEVELOPING A METHOD FOR PRIORITIZING BUSINESS PROCESS IMPROVEMENT INITIATIVES, Jens Ohlsson, Shengnan Han, Paul Johanneson, and Lazar Rusu

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DESIGNING TRUST IN WEBSITES - AN EVALUATION OF LEADING INFRASTRUCTURE AS A SERVICE PROVIDERS’ WEBSITES, Ayten Öksüz, Nicolai Walter, Thomas Pfeiffer, and Jörg Becker

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ENVIRONMENTALLY SUSTAINABLE BUSINESS PROCESS MANAGEMENT – DEVELOPING A GREEN BPM READINESS MODEL, Nicky Opitz, Henning Krüp, and Lutz Maria Kolbe

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HOW TO GOVERN YOUR GREEN IT? - VALIDATING A CONTINGENCY THEORY BASED GOVERNANCE MODEL, Nicky Opitz, Henning Krüp, and Lutz Maria Kolbe

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OPTIMISING BUSINESS PROCESSES THROUGH ERP POST-IMPLEMENTATION MODIFICATIONS: AN EXPLORATORY CASE STUDY, Taiwo Oseni, Sue Foster, Md Mahbubur Rahim, and Stephen P. Smith

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SEARCH OF ACCOUNTING REAL-TIME CONTROL BASED USING INFORMATION TECHNOLOGY, Hongqiong Ou and Qinghong Shuai

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INFORMATION PRIVACY: WHO’S RESPONSIBILITY? —A CASE STUDY ON THE LEGISLATIVE PROCESS OF PERSONAL DATA PROTECTION LAW IN TAIWAN, Shirley Ou Yang

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ONLINE HEALTH INFORMATION SEEKING BEHAVIOUR: UNDERSTANDING DIFFERENT SEARCH APPROACHES, Patrick Cheong-Iao Pang, Shanton Chang, Jon Pearce, and Karin Verspoor

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UNDERSTANDING SOCIAL NETWORK SITES CONTINUANCE INTENTION FROM A SELF-DISCLOSURE AND SOCIAL CAPITAL PERSPECTIVE, Yin Pan, Xi Chen, Shun Cai, and Yi Dong

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THE POTENTIAL AND LIMITATIONS OF A PUBLIC MOBILE PAYMENT SERVICE: DID BANGLADESH ELECTRONIC MONEY TRANSFER SYSTEM MAKE A DIFFERENCE IN “UNBANKED” COMMUNITIES?, Hun Myoung Park and Mohammad Tarikul Islam

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PATTERNS OF DESIGNER-USER INTERACTIONS IN THE DESIGN REFINEMENT PROCESS, Jaehyun Park and Hyun-A Park

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ALIGNMENT BETWEEN INTERNAL AND EXTERNAL INFORMATION TECHNOLOGY CONTROL MECHANISMS: AN EXTENDED RESOURCE-BASED VIEW, Jihun Park, Jae-Nam Lee, and Hyun-Sun Ryu

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UNDERSTANDING POST ADOPTION SWITCHING BEHAVIOR FOR MOBILE INSTANT MESSAGING APPLICATION IN CHINA: BASED ON MIGRATION THEORY, Xixian Peng, Yuxiang Zhao, and Qinghua Zhu

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ANTECEDENTS OF EMPLOYEES’ EXTENDED USE OF ENTERPRISE SYSTEMS: A PROACTIVE BEHAVIOR PERSPECTIVE, Zeyu Peng, Yongqiang Sun, and Xitong Guo

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FRIENDING AND GOAL ATTAINMENT: AN EMPIRICAL STUDY IN VIRTUAL WORLD, Chee Wei Phang, Zhang Cheng, Xueming Luo, Jessica Keech, and Michelle Andrews Andrews

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IMPROVING THE MATCHING PROCESS OF DENTAL CARE RECOMMENDATION SYSTEMS BY USING SUBJECTIVE CRITERIA FOR BOTH PATIENTS AND DENTISTS, Sojen Pradhan, Valerie Gay, and Surya Nepal

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ARTIFACT EVALUATION IN INFORMATION SYSTEMS DESIGN-SCIENCE RESEARCH – A HOLISTIC VIEW, Nicolas Prat, Isabelle Comyn-Wattiau, and Jacky Akoka

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A NEW STOCHASTIC BUDGET DISTRIBUTION MODEL WITH RANDOM DEMANDS, Rui Qin, Yong Yuan, and Juanjuan Li

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A PREDICTIVE MODEL FOR CUSTOMER PURCHASE BEHAVIOR IN E-COMMERCE CONTEXT, Jiangtao Qiu

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USER-GENERATED CONTENT (UGC) ENCOUNTERED ENTERPRISE-GENERATED CONTENT (EGC): QUANTIFYING THE IMPACT OF EGC ON THE PROPAGATION OF NEGATIVE UGC, Qixing Qu, Jiayin Qi, and Yong Tan

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UNDERSTANDING E-PROCUREMENT SYSTEM BENEFITS USING ORGANISATIONAL ADOPTION MOTIVATION LENS: A CASE STUDY, Mahabubur Rahim and Sherah Kurnia

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DEVELOPING AN IT MATURITY MODEL FOR SUSTAINABLE SUPPLY CHAIN MANAGEMENT IMPLEMENTATION, MD Mahbubu Rahim, Sherah Kurnia, Prakash Singh, and Daniel Samson

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DETERMINING FACTORS OF E-GOVERNMENT IMPLEMENTATION: A MULTI-CRITERIA DECISION–MAKING APPROACH, Shams Rahman, Nahid Rashid, Aswini Yadlapalli, and Li (Eva) Yiqun

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ONTOLOGICAL META-ANALYSIS AND SYNTHESIS OF HIPAA, Arkalgud Ramaprasad, Thant Syn, and Khin Than Win

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ADDRESSING TECHNOLOGY ISSUES THAT MAY IMPEDE E-HEALTH COMPLIANCE: A CASE STUDY, Deborah Richards, Santiago Noriega-Ardila, and Patrina Caldwell

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AN EMPIRICAL STUDY OF BUSINESS INTELLIGENCE IMPACT ON CORPORATE PERFORMANCE MANAGEMENT, Gregory Richards, William Yeoh, Alain Yee-Loong Chong, and Aleš Popovič

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IDENTIFYING ORGANIZATIONAL CAPABILITIES FOR THE ENTERPRISE-WIDE USAGE OF CLOUD COMPUTING, Robert Rockmann, Andy Weeger, and Heiko Gewald

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CONSUMERIZATION OF IT – WHERE IS THE THEORY?, Thierry Jean Ruch and Robert Wayne Gregory

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UNDERSTANDING THE ROLE OF TECHNOLOGY IN SERVICE INNOVATION: A COMPARISON OF THREE THEORETICAL PERSPECTIVES, Hyun-Sun Ryu, Jae-Nam Lee, and Juyeon Ham

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A NETNOGRAPHY STUDY OF MOOC COMMUNITY, Robab Saadatdoost, Alex Tze Hiang Sim, Nitish Mittal, Hosein Jafarkarimi, and Jee Mei Hee

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USING NON-FINANCIAL DATA TO ASSESS THE CREDITWORTHINESS OF BUSINESSES IN ONLINE TRADE, Roozmehr Safi and Zhangxi Lin

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A CONCEPTUAL FORMATIVE FRAMEWORK OF KNOWLEDGE RISK GOVERNANCE TO ENHANCE KNOWLEDGE SHARING, Azadeh Sarkheyli, Rose Alinda Alias, and Norafida Binti Ithni

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MOBILE VALUE ADDED SERVICES FOR INCLUSIVE GROWTH: A STUDY OF WOMEN MICRO-ENTREPRENEURS IN FIJI, Milind Sathye, Biman Prasad, Dharmendra Sharma, Parmendra Sharma, and Suneeta Sathye

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RETHINKING GROWTH IN INFORMATION SYSTEMS RESEARCH: TOWARDS A TRANS-DISCIPLINARY RECONCEPTUALIZATION, Holger Schrödl and Paulina Simkin

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INFORMATION CONTENT OF FINANCIAL REPORTING AND INFORMATION VALUE OF FINANCIAL NEWS – AN OPINION ANALYTICS APPROACH, Jia-Lang Seng and Chiao-Yi Yang

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SERVICE QUALITY AND ONLINE GAMES: MODERATING EFFECT OF ZONE OF TOLERANCE, Chanyoung Seo and Zixiu Guo

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THE IMPACTS OF COMPATIBILITY BELIEFS AND PERSONAL INNOVATIVENESS ON USING ONLINE OFFICE APPLICATIONS, Rong-An Shang, Yu-Chen Chen, and Chi-Yung Chu

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THE IMPACT OF FIRM’S NETWORK ON THE GROWTH OF E-COMMERCE PLATFORM, Ting Shao, Ping Lu, and Zhenyu Liu

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IDENTITY-BASED DETERMINANTS FOR VIRTUAL COMMUNITY PARTICIPATION: MODERATING ROLE OF GENDER COMPOSITION, Kathy Ning Shen and Mohamed Khalifa

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THE ADOPTION OF DIGITAL INFORMATION PRODUCTS: AN INTEGRATION OF NETWORK EFFECT AND BANDWAGON EFFECT, Xiao-Ping Shen, Di Xu, Xi Lin, and Xin Fu

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TO USE A TREE OR A FOREST IN BEHAVIORAL INTENTION, Wen-Lung Shiau and Patrick Y. K. Chau

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UNDERSTANDING THE EFFECTS OF CONSUMERS’ VALUETECHNOLOGY FIT ON A MOBILE SHOPPING WEBSITE:THE CASE OF RAKUTEN ICHIBA, Wen-Lung Shiau and Tsai-Ru Liou

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THE INTELLECTUAL STRUCTURE OF SUPPLY CHAIN MANAGEMENT, Wen-Lung Shiau and Chia-Han Tsai

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SOFTWARE STARTUP GROWTH: THE ROLE OF DYNAMIC CAPABITIES, IT INNOVATION AND CUSTOMER INVOLVEMENT, Yunfei Shi, Dongming Xu, and Peter Green

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STRUCTURED KNOWLEDGE MANAGEMENT – USING TEAMSPIRIT TO FACILITATE ORGANIZATIONAL LEARNING, Wesley Shu and Chia-Sheng Lin

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A NEUROSCIENCE ANALYSIS OF INFORMATION MODELING CONSTRUCTS, Keng Siau, Yeli Zhao, and Lishan Huang

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THE TYPES OF INDIGENOUS KNOWLEDGE TO BE RETAINED FOR YOUNG NEW ZEALAND BASED SAMOANS: A SAMOAN GRANDPARENTS’ PERSPECTIVE, Jessica Slade and Pak Yoong

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THE IMPACT OF RELIGIOSITY ON INTERPERSONAL TRUST IN B2C CONTEXT: A CROSS-CULTURE ANALYSIS, Osama Sohaib and Kyeong Kang

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DOES ORGANIZATIONAL IDENTIFICATION LEAD TO USER INVOLVEMENT?, Sheida Soltani, Naeimeh Elkhani, Hritik Gupta, and Stephen Wingreen

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DISCRIMINATIVE TOPIC MINING FOR SOCIAL SPAM DETECTION, Long SONG, Raymond Y.K. Lau, and ChunXiao Yin

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UNDERSTANDING THE UTILISATION OF INFORMATION SYSTEMS EVALUATION: FOUR CASE STUDIES, Xingchen Song and Nick Letch

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DOES WEB NEWS MEDIA HAVE OPINIONS? EVIDENCE FROM REAL ESTATE MARKET PREDICTION, Daoyuan Sun, Ce Zhang, Wei Xu, Mei Yun Zuo, Junjie Zhou, and Yudie Du

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THE IMPACT OF INFORMAL RELATIONSHIPS IN GOVERNANCE ON PROJECT SUCCESS IN CHINESE SOFTWARE DEVELOPING, Hua Sun, Nannan Wang, Dongdong Jiang, and Xingzhong Dai

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THE ANALOGICAL TRANSFER EFFECT OF USER'S EXPERIENCE ON USABILITY FOR GESTURE CONTROL INTERFACE, Huey-Min Sun and Hsun-Hung Cheng

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UNDERSTANDING CONSUMERS' TRUST IN INTERNET FINANCIAL SALES PLATFORM: EVIDENCE FROM “YUEBAO”, Shuang Sun, Tao Wang, Lin Chen, and Meng Wang

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SOCIAL COGNITION AND THE EFFECT OF PRODUCT QUALITY ON ONLINE REPURCHASE INTENTION, Szu-Yuan Sun, Li-Shan Chen, and Hsuan-Ching Huang

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EFFECTS OF MICROBLOGGING AND THIRD-PARTY WORD OF MOUTH ON PRODUCT SALES: EMPIRICAL STUDY BASED ON MOVIE BOX OFFICE REVENUE, Tong Sun, Tingting Song, and Jinghua Huang

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PERCEIVED BENEFITS, PRIVACY RISKS, AND PERCEIVED JUSTICE IN LOCATION INFORMATION DISCLOSURE: A MODERATED MEDIATION ANALYSIS, Yongqiang Sun, Nan Wang, and Xiao-Liang Shen

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MOBILE-ENABLED COLLABORATIVE MAINTENANCE, Faisal Syafar, Jing Gao, and Jia Tina Du

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THE IMPACT OF STAKEHOLDER IDENTIFICATION AND SALIENCE ON THE SUPPLIER’S IT INFRASTRUCTURE INTEGRATION WITH CUSTOMERS, Jeffrey C. F. Tai, Kai Wang, and Gloria H. W. Liu

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IMPROVING TELEMARKETING INTELLIGENCE THROUGH SIGNIFICANT PROPORTION OF TARGET INSTANCES, Ding-Wen Tan, Soung-Yue Liew, and William Yeoh

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TOWARD MANAGEMENT INNOVATION FOR IT-ENABLED OPERATIONAL AGILITY: A DEPENDENCIES PERSPECTIVE, Felix Ter Chian Tan, Wenjuan Wang, and Barney Tan

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A NOVEL FRAMEWORK BASED ON WORD-OF-MOUTH MINING FOR NON-PROSUMER DECISION SUPPORT, Heng Tang

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HOW ONLINE SOCIAL NETWORKS AFFECT MY JOB CHOICE INTENTION: AN EMPIRICAL APPROACH, Tianhui Tan, Ying Zhang, and Atreyi Kankanhalli

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RECONCEPTUALIZING DIGITAL SERVICE QUALITY: A CALL-TO-ACTION AND RESEARCH APPROACH, Mary Tate, Elfi Furtmueller, Hongzhi Gao, and Guy Gable

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THE USE OF SMARTPHONES FOR ACCOUNTABLE CARE AND EVIDENCE-BASED DECISION MAKING IN THE MANAGEMENT OF GESTATIONAL DIABETES, Say Yen Teoh, Paul Mercieca, and Nilmini Wickramasinghe

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DESIGN OF ORGANISATIONAL UBIQUITOUS INFORMATION SYSTEMS: A FRAMEWORK FOR DIGITAL NATIVE AND DIGITAL IMMIGRANT USERS, Khushbu Tilvawala, Michael D. Myers, and David Sundaram

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UNDERSTANDING PERSON TECHNOLOGY FIT AND ANALYZING ITS INFLUENCE ON WORK RELATED OUTCOMES AMONG IT PROFESSIONALS, Gunjan Tomer and Sushanta Kumar Mishra

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EXAMINING IT ALIGNMENT IN INTER-ORGANIZATIONAL NETWORKS: DEVELOPMENT AND APPLICATION OF A MEASURMENT INSTRUMENT, Simon Thanh-Nam Trang, Sebastian Zander, and Lutz M. Kolbe

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DIMENSIONS OF TRUST IN THE ACCEPTANCE OF INTER-ORGANIZATIONAL INFORMATION SYSTEMS IN NETWORKS: TOWARDS A SOCIO-TECHNICAL PERSPECTIVE, Simon Trang, Sebastian Zander, and Lutz M. Kolbe

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ONE SIZE FITS ALL? THE CONTINGENT ROLE OF CENTRALITY IN IT NETWORK GOVERNANCE, Simon Trang, Sebastian Zander, Malte Schmitz, and Lutz M. Kolbe

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STRATEGIES IN IMPROVING ANDROID SECURITY, Daniel Tse; X. Liu; Christopher Nusaputra; B. Hu; Y, Wang; and M.W. Xing

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CROSS-SECTIONAL EXAMINATION ON ANDROID SECURITY, Daniel W.K. Tse, X .X. Jin, Y. N. Pan, Y. Q. Hu, F. Lin, and S. Y. Liu

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STRATEGIES IN SECURING THE SOCIAL MEDIA, Daniel W.K Tse, Dennis C.K. Lee, House H. Gong, Puttipong M. Sae, Jason W. Lam, and David Z. Lu

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PRIVACY ISSUES IN ONLINE SOCIAL NETWORKS: USER BEHAVIORS AND THIRD-PARTY APPLICATIONS, Daniel W.K Tse, X. Xu, M. Bai, Z. Chen, X. Meng, and Y. Wang

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DATA DRIVEN DETECTION STRATEGY ENGINE FOR BETTER INTRUSION DETECTION ON CLOUD COMPUTING, Daniel W.K Tse, Lynna L.H. Zhang, Oscar Z.H. Cui, and Sherry H.Z. Li

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KNOWLEDGE SHARING OF SENIOR EMPLOYEES IN THE CONTEXT OF TASK-BASED COOPERATION: A GAME THEORETIC ANALYSIS, Changyu Wang, Meiyun Zuo, and Xuefei Quan

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BEYOND FLOW EXPERIENCE: LEARNERS’ POSITIVE AND NEGATIVE EMOTIONS RELATED TO COMPUTER-BASED INSTRUCTION, Chih-Chien Wang and Kai-Li Wang

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SELF-PRESENT BY AVATARS IN MULTIPLAYER ONLINE ROLE-PLAYING GAMES: THE INFLUENCE OF SELF-ESTEEM, ONLINE DISINHIBITION, AND SELF-DISCREPANCY, Chih-Chien Wang, Yolande Yun-Hsiou Yang, and I Shen

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SHARING WORD-OF-MOUTHS OR NOT: THE DIFFERENCE BETWEEN INDEPENDENT AND INTERDEPENDENT SELF-CONSTRUAL, Chih-Chien Wang, Yolande Yun-Hsiou Yang, and Peihua Wang

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PRODWEAKFINDER: AN INFORMATION EXTRACTION SYSTEM FOR DETECTING PRODUCT WEAKNESSES IN ONLINE REVIEWS BASED ON SENTIMENT ANALYSIS, Hongwei Wang, Wei Wang, and Pei Yin

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AN APPROACH FOR HESITANT NODE CLASSIFICATION IN OVERLAPPING COMMUNITY DETECTION, Jun Wang, Jiaxu Peng, and Ou Liu

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ALTRUISM OR BENEFIT SEEKING? EXAMINING THE EFFECTS OF PERSONAL CHARACTERISTICS AND BEHAVIORAL BELIEFS ON ONLINE SHOPPER’S ATTITUDE AND INTENTION TO BE AN ONLINE GROUP BUYING INITIATOR, Kai Wang, Jeffrey C. F. Tai, Lun-Tung Liu, and Yih-Ping Cheng

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UNDERSTANDING PERCEIVED PLATFORM TRUST AND INSTITUTIONAL RISK IN PEER-TO-PEER LENDING PLATFORMS FROM COGNITION-BASED AND AFFECT-BASED PERSPECTIVES, Meng Wang, Tao Wang, Minghui Kang, and Shuang Sun

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CONTAINMENT OF MISINFORMATION PROPAGATION IN ONLINE SOCIAL NETWORKS WITH GIVEN DEADLINE, Nan Wang, Li Yu, Ni Ding, and Dong Yang

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CONSTRUCTION OF A COLLABORATIVE VALUE CHAIN IN CLOUD COMPUTING ENVIRONMENT, Ping Wang, Zhiying Wang, and Juan Yin

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PROMOTING UNCOMMON KNOWLEDGE USE WITHIN IS DEPARTMENT: HUMAN RESOURCE MANAGEMENT PERSPECTIVE, Shih-Yu Wang, Jack Shih-Chieh Hsu, Tung-ching Lin, and Yu-Wen Hung

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RELATIVE PROFIT— A NEW METRIC TO EVALUATE THE PERFORMANCE OF STOCK PRICE FORECASTING MODELS, Tiejun Wang, Ping Li, Marko Nieminen, and Qing Li

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SOMETIMES TOO BIG: COMPRESSING TRAJECTORY DATA, Ting Wang

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EXAMINING THE IMPACTS OF WEBSITE COMPLEXITIES ON USER SATISFACTION BASED ON THE TASK-TECHNOLOGY FIT MODEL: AN EXPERIMENTAL RESEARCH USING AN EYETRACKING DEVICE, Wei-Tsong Wang, Bin Wang, and Yu-Ting Wei

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COMPREHENSIVE UNDERSTANDING THE INHIBITORS AND ENABLERS OF KNOWLEDGE TRANSFER IN ERP ASSIMILATIONS: A MULTI-CASE STUDY, Weiwei Wang, Luning Liu, Yuqiang Feng, Zhen Shao, and Luan Gao

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HOW TO UNDERSTAND POST-ACCEPTANCE INFORMATION SYSTEM USAGE BEHAVIORS: PESPECTIVE FROM IS SUCCESS MODEL, Wei Wang, Yi Zhang, Baoxiang Song, and Jifan Ren