Knowledge management in the digital economy is playing a critical role in the strategic direction of any organization. Factors that determine the key characteristics of any knowledge management systems are critical for understanding the phenomena of knowledge management. For this reason that sharing and managing knowledge involves a series of activities that are related to culture, the findings in a geographic area or a certain industry may not necessarily be applicable to other areas or industries with different cultural backgrounds. This research builds on the qualitative data to develop a survey instrument to understand the views of Indian region towards the knowledge management in an Indian organization. Four major cities were selected, with 100 participants in each city to build on the findings of the qualitative study. Finding of this research shows that most of the participants views the nine constructs identify in this research are relevant to knowledge management systems in an organization.
Hafeez-Baig, Abdul; Gururajan, Raj; and Tsai, Heng Sheng, "Views and Constructs for Knowledge Management in India—A Confirmatory Factor Analysis" (2010). PACIS 2010 Proceedings. Paper 186.