The research presented here was an investigation of the effect of job relevance on the acceptance of a mandated technology by child welfare professionals in Wisconsin. The research was conducted using a quantitative survey design. The sample for this research was all of the public child-welfare professionals in the state of Wisconsin that use Electronic Wisconsin Child Welfare Information System. The paper had several key findings. The first was that job relevance impacted perceived ease of use, second subjective norms impacts perceived usefulness through job relevance and image, third job relevance is shaped by both image and subjective norms, fourth case worker experience lowers perceived ease of use, and finally case load positively impacts perceived usefulness. The paper discusses theoretical and practical implications.
Surowiec, Samantha and Bansal, Gaurav, "Job Relevance and IT Usage by Child Welfare Professionals in Wisconsin Counties" (2016). MWAIS 2016 Proceedings. 18.