AIS Electronic Library (AISeL)

Title

INFORMATION SYSTEMS SERVICE QUALITY: INFORMATION SYSTEMS SERVICE QUALITY: AN EXAMINATION OF USER EXPECTATIONS

Authors

Robert Miller, Ashland University
Thomas Jones, University of Arkansas
Lee Winick, Ashland University

Recommended Citation

Miller, Robert; Jones, Thomas; and Winick, Lee, "INFORMATION SYSTEMS SERVICE QUALITY: INFORMATION SYSTEMS SERVICE QUALITY: AN EXAMINATION OF USER EXPECTATIONS" (2007). MWAIS 2007 Proceedings. Paper 36.
http://aisel.aisnet.org/mwais2007/36