Requirements specification defects are the cause of failure for many software development projects. A large financial services company recently implemented a software requirements inspection process with the assistance of the authors. Subsequently, the process was re-invented by users, and the organization changed the official process to encourage institutionalization. Company representatives questioned the degree of institutionalization, and the authors investigated this issue. A questionnaire was developed by the authors in conjunction with the company. The research is in progress, and to date one round of questionnaires has been administered to eighteen subjects. Results are not consistent with the proposition based on diffusion theory that re-invention has increased favorable perception of the innovation and thus its institutionalization. The proposition that subjects would perceive inspections as beneficial in producing software more quickly and/or of higher quality is also not supported. Possible reasons for these findings and their implications for future research are discussed.
Hungerford, Bruce and Bass, Samuel, "Attitudes Toward a Software Process Innovation in a Large Financial Services Organization: A Case of Re-Invention of a Requirements Inspection Process" (2006). MWAIS 2006 Proceedings. 12.