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Volume 38, Issue 1 -- March 2014

Articles

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Explaining Data-Driven Document Classifications
David Martens and Foster Provost

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Social Media, Traditional Media, and Music Sales
Sanjeev Dewan and Jui Ramaprasad

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Leveraging Philanthropic Behavior for Customer Support: The Case of User Support Forums
Wael Jabr, Radha Mookerjee, Yong Tan, and Vijay M. Mookerjee

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What’s Different about Social Media Networks? A Framework and Research Agenda
Gerald C. Kane, Maryam Alavi, Giuseppe Labianca, and Steve Borgatti

Editorials