Title

ORGANIZATION OF INFORMATION AND ICT MANAGEMENT IN THIRTEEN DUTCH PUBLIC ORGANIZATIONS.

Abstract

This study examines the implementation of information and ICT management in thirteen Dutch public organizations. It uses the Amsterdam Information management Model (AIM), which is derived from the strategic alignment model as developed by Henderson and Venkatraman (Henderson et al 1993). The decision was made to use the AIM model because this model draws a clear distinction between the organization of information provision and the organization of the ICT of an organization.
The study attempts to provide an answer regarding the manner in which the investigated government organizations realise information management (IM) and ICT management at strategic, tactical and operational level in practice. The study shows that not all aspects that are of importance are given attention in every day practice. In the investigated government organizations, within information management there is often a lack of attention as far as the structure level of information management tasks are concerned, whilst the strategic function rarely receives the attention it requires in the field of ICT management.

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