Title

AN EFFECTIVE PROCESS ORIENTED APPROACH FOR DINAMIC LINKAGE BETWEEN IS AND STRATEGY

Abstract

The linkage between information systems and strategy has been studied for quite some time. However, a competitive marketplace changing at a rapid pace requires that linkage to be a dynamic one. Some sort of alignment between IS and strategy has not only to be achieved but also to be sustained what may be rather difficult in turbulent organizational environments.
Process oriented approaches under the realm of business process management seems to provide agile, less costly, effective ways of getting that dynamic linkage between IS and strategy in place. MLearn is one of those approaches that were built upon consultant experiences of many years. This paper provides a first insight into that approach looking first at the linkage between business processes and strategy under the assumption that BPMS would be the sort of technology to be implemented. MLearn has been implemented in a commission of viticulture, an organization with the objective of representing the interests of the professions involved in the Vinho Verde production and trade. Among the resulting models, the Organizational Competences Model is particularly relevant to assure a dynamic linkage between processes and strategy and between processes and information systems and technology.

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