Programme management is increasingly employed by governments and industry leaders as a mechanism for achieving strategic changes of significant complexity. Yet, research on programme management in general, and information technology (IT) enabled programmes specifically, is scarce. A common justification of programme management approach is its ability to coordinate across multiple projects and operational activities which are interrelated or interdependent, thus making coordination a central concept in programme management. Despite its importance, the process of coordination in programme management has remained unexplored. Based on a review of IS literature on coordination, a research study has been designed which aims to develop a process model of coordination in IT enabled programmes. This study will make research contribution to the understudied area of programme management and to programme management practice by explaining how coordination concretely occurs in IT enabled programmes. By taking the neglected whole-of-process approach, this study will also contribute to coordination research.
Khan, Muhammad Rasheed; Fernández, Walter; and Jiang, James, "Beyond Projects: Coordination process in IT enabled programmes" (2015). International Research Workshop on IT Project Management 2015. 1.