Abstract

The purpose of this paper is to explore the notion of an integrated management system (IMS) supported by IT and the relation between IMS and IT governance (ITG). This paper presents the initial results from a case study of an IMS at a large government agency in Sweden. It serves as an initial exploration of the first case in my PhD thesis on ITG intended to explore the integration of ITG in to other management systems. The initial results indicate three main perspectives that are important in the design of a performing IMS; [1] Setting the scope of the IMS in regards to detail level, range and origin of information, [2] having coherent control mechanisms in play that align with the integration strategy and the overall business objectives, and [3] making use of the potential IT has to offer in regards to sorting and presenting information.

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