The rise of mobile computing devices in organizations is unabated. For example, over 94% of Fortune 500 companies currently test or deploy iPads, and a similar percentage integrate smartphones into their technological landscape. Mobile information systems (IS) and information technology (IT) use indisputably entails a number of advantages in an organizational context, such as an increase in in-formation availability and information quality. However, researchers have started to assess the draw-backs of mobile IS/IT, including work-life conflict, spillover effects, and an increase in work stress. The goal of our study therefore is to provide a balanced overview of the benefits and drawbacks of mobile IS/IT use in a conceptual research model so as to ultimately assess the net productivity impact of mobile IS/IT use in an organizational context. We use a deductive-inductive research approach to develop our model by combining an extensive literature review and 17 expert interviews in major German and Swiss public corporations. The model therefore integrates insights from theory and prac-tice to arrive at a more holistic understanding of our research topic.
Fischer, Nikolaus and Smolnik, Stefan, "Two Sides of a Single Coin: Assessing the Net Effect of Organizational Mobile IS/IT Use" (2013). 2013 International Conference on Mobile Business. 26.