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2012
Friday, December 14th
12:00 AM

EFFICIENT AND FLEXIBLE MANAGEMENT OF ENTERPRISE INFORMATION SYSTEMS

Markus Hedwig, Information Systems Research, University of Freiburg, Freiburg, Germany.
Simon Malkowski, CERCS, Georgia Institute of Technology, Atlanta,
Dirk Neumann, Abteilung für Wirtschaftsinformatik, Albert-Ludwigs-Universität Freiburg im Breisgau, Freiburg, Germany.

12:00 AM

Granularity Metrics for IT Services

Bernd Heinrich, Information Systems II, University of Regensburg, Regensburg, Germany.
Steffen Zimmermann, Information Systems II, University of Innsbruck, Innsbruck, Austria.

12:00 AM

High Reliable Internet Hosting: A Case Study of Handling Unanticipated Threats to Reliability

Fons Wijnhoven, Management and Governance, University of Twente, Enschede, Netherlands.
Michel Ehrenhard, Management and Governance, University of Twente, Enschede, Netherlands.
Thijs Alink, Oxilion, Enschede, Netherlands.

12:00 AM

Interactivity of Social Media and Online Consumer Behavior: the Moderating Effects of Opinion Leadership

Yi-Ting Wang, Graduate Institute of Information Management, National Taiwan University, Taipei,
Ling-Ling Wu, Information Management, National Taiwan University, Taipei,
Hui-Ching Chen, Graduate Institute of Information Management, National Taiwan University, Taipei,
Ming-Yih Yeh, Department of Business Administration, National Taiwan University of Science and Technology, Taipei,

12:00 AM

Platform as a Service – A Conjoint Study on Consumers’ Preferences

Andrea Giessmann, SAP Research Center St. Gallen, SAP (Schweiz) AG, Sankt Gallen, Switzerland.
Katarina Stanoevska, Media and Communications Management, University of St.Gallen, Sankt Gallen , Switzerland.

12:00 AM

Service Augmentation and Customer Satisfaction: An Analysis of Cell Phone Services in Base-of-the-Pyramid Markets

Jiban Khuntia, Decision and Information Sciences, School of Business Administration, Oakland University, Rochester, MI, United States.
Sunil Mithas, DOIT, Robert H. Smith School of Business, College Park, MD, United States.
Ritu Agarwal, DOIT, Robert H. Smith School of Business, College Park, MD, United States.
Prasanto K. Roy, ICT Publications, Gurgaon, Haryana, India.

12:00 AM

Strategies for Establishing Service Oriented Design in Organizations

Stephan Aier, Institute of Information Management, University of St.Gallen, St.Gallen, Switzerland.

12:00 AM