AIS Electronic Library (AISeL)

Title

Establishing IT Service Climate as an Antecedent of IT Service Quality

Authors

Ronnie Jia, Southern Illinois University
Blaize Reich, Simon Fraser University
John Pearson, Southern Illinois University

Recommended Citation

Jia, Ronnie; Reich, Blaize; and Pearson, John, "Establishing IT Service Climate as an Antecedent of IT Service Quality" (2007). ICIS 2007 Proceedings. Paper 64.
http://aisel.aisnet.org/icis2007/64