The growth in end-user computing (EUC) in organizations and its implications for the degree of centralization of the information services function have led to the need for a theory that will assist in the management of this process. This paper employs microcconomics and, in particular, agency theory to describe the development of EUC in organizations. The results suggest that agency theory provides useful insights and significant normative implications for the management of computing in organizations.
Gurbaxani, Vijay and Kemerer, Chris F., "AN AGENCY THEORY VIEW OF THE MANAGEMENT OF END-USER COMPUTING" (1990). ICIS 1990 Proceedings. 39.