Location

Hilton Waikoloa Village, Hawaii

Event Website

http://hicss.hawaii.edu/

Start Date

1-3-2018

End Date

1-6-2018

Description

Co-creation has mostly been studied in the context of a single firm and in dyadic relationships, but much less in environments with multiple parties. In this article, we focus on open IT-based co-creation - a phenomenon at the intersection of co-creation, open innovation, and platform literature - and the organizational capabilities required to get the most out of it. We do this by investigating the revelatory case of a public employment service that opened internal IT services through co-creation with external organizations. Based on an embedded case study, we aim to explore the capabilities that help public services and their partners to be successful at open IT-based co-creation. In this research in progress, we focus primarily on the research design and already share some preliminary results.

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Jan 3rd, 12:00 AM Jan 6th, 12:00 AM

Open Co-creation Coming of Age: the Case of an Open Services Experiment

Hilton Waikoloa Village, Hawaii

Co-creation has mostly been studied in the context of a single firm and in dyadic relationships, but much less in environments with multiple parties. In this article, we focus on open IT-based co-creation - a phenomenon at the intersection of co-creation, open innovation, and platform literature - and the organizational capabilities required to get the most out of it. We do this by investigating the revelatory case of a public employment service that opened internal IT services through co-creation with external organizations. Based on an embedded case study, we aim to explore the capabilities that help public services and their partners to be successful at open IT-based co-creation. In this research in progress, we focus primarily on the research design and already share some preliminary results.

http://aisel.aisnet.org/hicss-51/eg/transformational_government/5