Location

Hilton Waikoloa Village, Hawaii

Event Website

http://hicss.hawaii.edu/

Start Date

1-3-2018

End Date

1-6-2018

Description

The development of analytical solutions for smart services systems relies on data. Typically, this data is distributed across various entities of the system. Cognitive learning allows to find patterns and to make predictions across these distributed data sources, yet its potential is not fully explored. Challenges that impede a cross-entity data analysis concern organizational challenges (e.g., confidentiality), algorithmic challenges (e.g., robustness) as well as technical challenges (e.g., data processing). So far, there is no comprehensive approach to build cognitive analytics solutions, if data is distributed across different entities of a smart service system. This work proposes a research agenda for the development of a service-oriented cognitive analytics framework. The analytics framework uses a centralized cognitive aggregation model to combine predictions being made by each entity of the service system. Based on this research agenda, we plan to develop and evaluate the cognitive analytics framework in future research.

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Jan 3rd, 12:00 AM Jan 6th, 12:00 AM

Service-Oriented Cognitive Analytics for Smart Service Systems: A Research Agenda

Hilton Waikoloa Village, Hawaii

The development of analytical solutions for smart services systems relies on data. Typically, this data is distributed across various entities of the system. Cognitive learning allows to find patterns and to make predictions across these distributed data sources, yet its potential is not fully explored. Challenges that impede a cross-entity data analysis concern organizational challenges (e.g., confidentiality), algorithmic challenges (e.g., robustness) as well as technical challenges (e.g., data processing). So far, there is no comprehensive approach to build cognitive analytics solutions, if data is distributed across different entities of a smart service system. This work proposes a research agenda for the development of a service-oriented cognitive analytics framework. The analytics framework uses a centralized cognitive aggregation model to combine predictions being made by each entity of the service system. Based on this research agenda, we plan to develop and evaluate the cognitive analytics framework in future research.

http://aisel.aisnet.org/hicss-51/da/smart_service_systems/2